Tutorials & Software Downloads
Access the latest software versions, step-by-step guides, and helpful resources.
L1800 A3 DTF Printer
R1390 A3 DTF Printer
L800 A4 DTF Printer
XP600 A4 DTF Printer
Cyan L1800 A3 DTF Printer
Frequently Asked Questions
Find answers to common questions about shipping, customer service, warranty, payment, and packaging.
Do you offer free shipping?
Yes. We offer free shipping within the United States, and free shipping to US / UK / France / Germany.
How long does shipping take?
Usually, delivery takes 5–10 business days.
What shipping method do you use?
Our default shipment method is air shipment via DHL Express or FedEx Express.
Will machines and consumables be shipped together?
If you purchase a machine together with ink, powder, or other consumables, the machine will be shipped separately from liquids and powders according to transportation policy.
Is customer service available?
Yes. We provide 24/7 customer service, and our team is always ready to help you quickly and attentively.
Are payments secure?
Yes. We provide secure payment, supporting card payments and flexible financing options.
How is the machine packaged?
The machine is preassembled by technicians, wrapped with transparent plastic film, and packed in a wooden box with foam for protection.
Do your products come with a warranty?
Yes. We offer a 2-year (24-month) warranty for a worry-free purchase.
Punehod Online Support
Please contact us promptly if you have any questions. Thank you for your support.
Support Contact Information
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