FAQs
The core difference between A3 and A4 printers is the printing width. The printing width of A4 is: 8.3inch/210mm, and the printing width of A3 is: 13inch/330mm. A4 printers are suitable for printing children's clothing or small patterns, and A3 is suitable for printing adult clothing and large patterns. You can choose the printer according to your needs.
Our warranty policy is: if the motherboard, print head, and waste ink pump are damaged within six months, we will replace them once for free, and the remaining parts will be guaranteed for 24 months (only the shipping fee needs to be paid).
We have more than 20 engineers to help you solve this problem. At the same time, we will put teaching videos in the packaging. You can follow the video to operate. If you encounter something you don't understand, punehod will also have a dedicated after-sales customer service to help you solve it.
This needs to be determined by the area of the pattern you print. Generally speaking, from selecting the pattern to the final transfer to the clothes, the whole process takes about 9-11 minutes.
The L1800 version uses a more advanced motherboard with better color recognition, and will outperform the 1390 version in terms of print results, as well as printer stability. You can consider the R1390 as the base version, while the L1800 is the upgraded version.
The two machines use different print heads. The XP600 is an upgraded print head with faster printing speed and better printing accuracy.
We will set up an after-sales team for you and our engineers will provide technical support during the group. (If you have any after-sales problems, please contact the seller). We will provide teams group link, click it to join our after-sales group.